Registration & Refund Policy (Updated 6/1/2014)

​

Non-Working Seminars

Full payment is required to confirm your registration. Registration is complete when both the registration form and your payment are received.

​

All cancellations must be in writing (e-mail):

​

• Cancellations made no less than 45 days prior to the start date will receive a full refund, minus $25.00 administration fee.
   

• Cancellations made between 44 -7 days prior to the start date will receive a 50% refund except for programs less than $50.00. Programs with tuition less than $50.00 will be refunded the full amount minus $25.00 administration fee.
   

• No refunds for cancellations made 6 days or less before the start date.
   

• "No-shows” will not receive a refund.
   

• Participant may transfer registration to another person for non-working seminars only. The participant is responsible for finding a replacement and working out reimbursement arrangements. The replacement participant will tell us who they are replacing at registration check-in on the day of the seminar. The new participant is responsible for reporting her/his attendance the day of the seminar if she/he wants Tails U Win! Canine Center, LLC to update seminar attendance records.
   

• For participants that are attending a camp, special seminars or any of the Instructor Training Courses, please check on any specific refund policy stated with the event information for that event as policies may differ. In the case where a special refund policy is stated for an event, that policy would supersede the policy information above.

 

A written note back from Tails U Win! Canine Center, LLC, within 5 working days, will confirm your cancellation. Your cancellation is not valid without a confirmation of receipt.

​

This policy applies to participants/auditors that must withdraw for any reason including but not limited to injury, illness, emergency and personal or work-related reasons. Working registration is not transferable, including to another person or another seminar/event. Non-working/Auditing registration is not transferable to another seminar/event. This policy is without exception.

​

Working Seminars

​

Full payment is required to confirm your registration. Registration is complete when both the registration form and your payment are received.

​

All cancellations must be in writing (e-mail):

​

• Cancellations made no less than 45 days prior to the start date will receive a full refund, minus $25.00 administration fee.
   

• Cancellations made between 45 -7 days prior to the start date will receive a 50% refund except for programs less than $50.00. Programs with tuition less than $50.00 will be refunded the full amount minus $25.00 administration fee.
   

• No refunds for cancellations made 6 days or less before the start date.
   

• Transfers from working to auditor spots will be reimbursed the difference in tuition based the date of the change per the above refund policies.
   

• Due to the many facets of coordinating and administering a seminar with dogs participating, as well as the requirements each dog/owner team must meet for working seminar, the registered working participant/dog team cannot transfer her/his registration to another person for working seminars.
   

• Auditing participant that is attending a working seminar may transfer auditing registration to another person. The participant is responsible for finding a replacement and working out reimbursement arrangements. The replacement participant will tell us who they are replacing at registration check-in on the day of the seminar. The new participant is responsible for reporting her/his attendance the day of the seminar if she/he wants Tails U Win! Canine Center, LLC to update seminar attendance records.

 

A written note back from Tails U Win! Canine Center, LLC, within 5 working days, will confirm your cancellation. Your cancellation is not valid without a confirmation of receipt.

​

This policy applies to participants/auditors that must withdraw for any reason including but not limited to injury, illness, emergency and personal or work-related reasons. Working registration is not transferable, including to another person or another seminar/event. Non-working/Auditing registration is not transferable to another seminar/event. This policy is without exception.

​

Dog Policies

If there are limited working/full registration spots with dogs for the event you signed up for and the limit has been reached you will have the option to be put on a wait list, cancel without penalty or switch to an auditor.

​

We ask that only working participants have dogs in the building during the seminar. The strictness of this policy depends on the location of the seminar and space availability.

​

Unless otherwise stated, all dogs must be friendly with people and dogs, and quiet in a crate or ex-pen. Noisy or disruptive dogs will be asked to be moved to your vehicle or leave.

​

Participants asked to leave the event/property because her/his dog is dangerous, disruptive or un-manageable will not be refunded any part of the tuition.

​

Unless otherwise stated, females that are currently in estrus (day 1 - day 21) are excluded from participating in working seminars. The owner has the option to switch to an auditor position and will be reimbursed per the transfer to auditor refund policy listed above. If the owner does not choose to switch to auditor status she/he forfeits registration.

Dogs must be on leash and supervised at all times. Owners must pick-up after her/his dog.

​

Waiver, Assumption of Risk, and Agreement to Hold Harmless

​

I understand that attendance and participation in seminars run by Tails U Win! Canine Center, LLC is not without risk to myself and/or guests who may attend this seminar. I further understand that my personal dog is also at risk, if he/she is on the property during the running of the seminar or that I may bring home an illness due to working around other dogs.

​

I agree to take full and total responsibility for my dog at all times. My dog is not a danger to people or dogs nor has a history of aggression. I understand the guidelines and policies stated in the registration information and in other places on the website or advertising.

​

I hereby waive and release Tails U Win! Canine Center, LLC, the speaker or organization, the shelter or business the seminar is located at, any animal shelter or rescue group that provided the animal, all owners of any other animals in attendance, and any of the above mentioned employees, owners, and agents from any and all liability of any nature for injury or damage which I or my dog may suffer, including specifically, but not without limitation, any injury or damage resulting from the action of any dog, and I expressly assume the risk of any such damage or injury while attending the seminar, while supervising or interacting with a dog while on the grounds or surrounding area thereto. In consideration of my attendance and participation in the seminar, I waive the right from any and all claims or claims by any member of my family or any other person accompanying me during the seminar as a result of any action by any dog, including my own.